Privacy Policy

(Unless otherwise defined, or unless the context requires otherwise, Aall capitalised words on this page are defined in the Terms & Conditions, which you can view by clicking here https://captaintext.com/terms-and-conditions/)

 

Last updated November, 2020

 

Introduction

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (the “General Data Protection Regulation” or “GDPR”), this privacy policy (hereinafter and on https://captaintext.com this “Privacy Policy”) explains how the Company handles personal data collected on the Website and on any other related or connected media, including social networks, media channels, mobile website, or mobile applications, that are in relation with the Website’s scope of selling Products. How the Company handles data, and the type of data the Company handles, depends on how visitors and Clients use the Website and aims exclusively to improving the Product offering, Website navigation, and the Company’s services while always respecting visitors and Clients’ rights.

 

Controller

The Company is of the controller (as defined in GDPR article 4(7)) of personal data relating to its Clients and the Website visitors, under the conditions described in this Privacy Policy.

The contact details of the controller are:

Silvia CARTER,

52 rue Mouffetard, 75005 Paris, France

Tel. +33 (0) 953 34 96 32

info@captaintext.com

Further details can be found in the Legal Notice and in the Terms & Conditions on the Website.

 

GDPR definition of personal data

Under the GDPR, data used on the Website are considered personal data when they relate to an identified or identifiable natural person (“data subject”), for example Clients’ name, address, phone number, etc. Data that do not relate to a data subject are not considered personal data under the GDPR.

 

What personal data does the Company collect and process, and for which uses

The Company does not collect or process personal data except as authorized by the GDPR and this Privacy Policy.

The Company collects personal data in a variety of ways when a Website visitor or a Client contacts the Company or interacts with the Website. Website visitors and Clients can refuse to provide personal data at any time as explained below. In that case, however, they cannot access all Company’s services on the Website.

The following list includes the forms that Website visitors and Clients can use to contact the Company or interact with the Website that involve the collection of personal data by the Company, and the reasons why the Company processes them:

  1. Contact by email or through the online contact form

When Website visitors or Clients contact the Company by email or by using the online contact form, Clients must supply personal data, such as their email address, name, telephone number, order number, order Products, payment method, delivery and billing addresses. These personal data will be saved on the Company Website hosting servers after visitors’ and Clients’ explicit authorization is given and are needed by the Company to answer visitors’ or Clients’ questions. These personal data will be deleted when no longer required or when the maximum storage time has expired.

  1. Interactions with the Website and cookies

Technical and non-personal data from people who use the Website only for informational purposes, without registering as Clients and without subscribing to the Company’s newsletter, are collected from their browsers, and transferred to the Company hosting servers after visitors’ and Clients’ explicit authorization is given. These technical and non-personal data are collected for providing a good, safe, and stable navigation on the Website avoiding technical issues. They include the following:

  • IP-Address
  • Clicked content and links
  • Transmitted data to and from the hosting server
  • Domain of origin from which the request comes
  • Browser type and browser language
  • Operating System
  • Date and time of the visit, with the time zone

When people visit the Website, cookies are transmitted to their device after explicit authorization is given. A cookie is a tiny text file that is stored in visitors’ browsers for remembering the websites they already visited. The Website’s cookies aim to provide a faster and easier navigation on the internet. They might also be used for remembering Clients’ shopping basket and purchase orders data that can be shown in Clients’ next visits on the Website.

Website cookies will be deleted automatically after six months. The Website’s cookies cannot install software or virus.

Visitors and Clients can set up their browsers for refusing the storage of cookies, but this setting might result in a slower and troubled navigation on the Website. Visitors and Clients need to check the instructions of their browser for setting it to refuse cookies.

  1. Simple registration

People wishing to register without purchasing any Products on the Website can do so by creating a personal account. During this simple registration, Clients need to provide the following personal data: name, surname, postal code, email address, and a password. The personal data collected during this simple registration are saved in the Company hosting servers after Clients’ explicit authorization is given, and are necessary for the Company to answer Clients’ questions. Clients can delete their personal account at any time directly on the Website.

  1. Registration as Client

People wishing to purchase one or several Products or to use a coupon or a gift card on the Website must register by creating a Client account. During this registration, Clients need to provide the following personal data: name, surname, delivery and billing address, email address, telephone number, the coupon or gift card number, and a password. The personal data collected during this registration are saved in the Company hosting server after Clients’ explicit authorization, and are needed by the Company to process Clients’ purchase order and to keep them up to date on their order’s status. Clients can delete their Client account at any time directly on the Website.

  1. Payments

When Clients confirm a payment on the Website for the purchase of a Product or of several Products, Clients must supply personal data such as credit card number, name of credit card holder, credit card security code, and any other information required to the payment method Clients have chosen to use. These personal data are not saved on the Company Website hosting servers but only on Mollie servers. Mollie, a PayPal service, is the payment gateway provider used by the Website to offer Clients several local and international payment systems. The Company only receives from Mollie the information about the Client’s chosen payment method and the status of the payment as “accepted”, “cancelled”, “error”, or “refunded”. These personal data are needed by Mollie to process Clients’ payments and by the Company to process Clients’ orders. These personal data will be deleted when no longer required, or when the maximum storage time has expired. Clients are encouraged to review Mollie privacy policy or to contact Mollie directly for any questions.

  1. Contact by chat or instant messaging

When Website visitors or Clients contact the Company by chat or by using an instant messaging application such as Messenger or WhatsApp, Clients must supply personal data, such as their name, telephone number, Facebook username. These personal data will be saved on the Company Website hosting servers after visitors’ or Clients’ explicit authorization is given and are needed by the Company to answer visitors or Clients’ queries. These personal data will be deleted when no longer required, or when the maximum storage time has expired.

  1. Newsletter

When Website visitors or Clients subscribe to the Company’s newsletter, they must register and provide personal data such as name and email address. This personal data will be stored on the Company web hosting servers after visitors’ and Clients’ explicit authorization is given. The personal data collected during this newsletter registration are necessary for the Company to send Clients its newsletters, which contain information about Products, promotions, and contests. Clients can cancel the Company’s newsletter subscription at any time directly on the newsletter.

  1. Third parties

In compliance with the GDPR, the Company only transmits the personal data it collects to its service providers that aim to maintain the Website’s good performance, including, but not limited to:

  • The preparation and shipping of purchase orders, such as La Poste, Chronopost, or FedEx.
  • Web analysis services, such as Google.
  • Social networks, such as Facebook, Instagram, Twitter, and LinkedIn.
  • Advertisement analysis services, such as Google Ads or Bing Ads or Facebook/Instagram Ads.
  • Payment processing, such as Mollie.
  • Newsletter software provider, such as SendGrid.
  • Affiliates, advertisers and business partners.

 

  1. Social networks

When Website visitors or Clients subscribe to the Company’s social networks, such as, but not limited to, Facebook, Instagram, Twitter, they must register and provide personal data such as name, social network username, address, gender, birth date, email address, profile picture. This personal data will be stored on the social network’s server and on the Company web hosting servers after visitors’ and Clients’ explicit authorization is given. The personal data collected by the Company during this registration are necessary for the Company to communicate with Clients. Clients can cancel the Company’s social network subscription at any time directly on the social network.

  1. Contests and giveaways

When Website visitors or Clients want to participate in Company’s contests and giveaways organized on the Website or on any other media channel, they must register and provide personal data such as name, address, social network username, gender, birth date, email address, profile picture. These personal data will be stored on the media channel’s server and on the Company web hosting servers after visitors’ and Clients’ explicit authorization is given. The personal data collected by the Company during this registration are necessary for the Company to manage the contests and the giveaways. Clients can cancel their contest or giveaway subscription at any time directly on the Website or on the contest or giveaway webpage.

 

Disclosure of personal data

Company might disclose personal data if it is needed for answering a legal process, for fraud protection, for investigations, for credit risks or for resolving violations of Company’s Terms & Conditions, or for protecting the rights, property, and safety of other people.

Company might disclose personal data as permitted or required by any applicable law, rule, or regulation.

 

Clients’ privacy rights

In compliance with the GDPR, Clients have the right to

  • information according to Art. 15 GDPR,
  • correction according to Art. 16 GDPR,
  • cancellation according to Art. 17 GDPR,
  • restriction of processing according to Art. 18 GDPR,
  • object according to Art. 21 GDPR,
  • data transfer according to Art. 20 GDPR.

To exercise their rights Clients can send their request at any time to the following address:

CaptainText

52 rue Mouffetard, 75005 Paris, France

Tel. +33 (0) 953 34 96 32

info@captaintext.com

 

Within the European Union, local restrictions may apply.

Clients are invited to check with their local data protection authority in case of doubts or complaints (Article 77 GDPR).

 

How long does the Company keep personal data

The Company keeps personal data only for the time that is necessary for the specific purpose as indicated in this Privacy Policy. Clients can delete all or part of their data at any time.

 

Automation and profiling

Data automation and profiling as defined in Art. 22 of GDPR are not used on the Website.

 

Changes to the privacy policy

The Company reserves the right to make changes to this Privacy Policy at any time and for any reason. Any update will involve the change of the date next to “Last Updated” at the beginning of this Privacy Policy. Any changes will be effective as soon as posted on the Website, and Clients waive the right to receive specific notice of each change.

Clients are encouraged to check this Privacy Policy every time they make a purchase order on the Website to make sure they have the most updated version. Clients will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by their continued use of the Website after the date the updated Privacy Policy is posted.

 

Sale or bankruptcy

If the Company reorganizes, or sells all or part of its assets, merges, or is acquired by another company, the Company might transfer personal data to the beneficiary entity.

If the Company goes out of business or bankrupt, personal data can become an asset to be transferable or acquirable by a third party. Clients grant that might occur and that the third party might decide to not honour this Privacy Policy. Under this situation, Clients are invited to contact the third party if they wish their personal data to be deleted or managed differently.

 

Imprint

This website, https://captaintext.com, is published by ToWebOrNotToWeb, a French société par actions simplifiée with capital of €10 000, registered under the business number: 792 671 653 R.C.S. Paris, Intra-Community VAT FR25792671653, with its registered office located at 52, rue Mouffetard, 75005 Paris, France, CEO Silvia Carter.

 

Copyright Notice and Legal Disclaimer

© ToWebOrNotToWeb. All rights reserved. This Website is protected by copyright. No part of this Website (duplication, demonstration, showing, hiring, or lending) can be used (printed, published, propagated, etc.) in printed or electronic or any other processed form or changed for other use without the prior written consent of the Company. Any abuse will be prosecuted. The Company is not responsible for any contents of external links.